Sipmax International

Privacy Policy

Sipmax International LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us when visiting or transacting on our website: https://sipmaxinternational.com. This policy applies to all users who access the Site from within or outside the United Arab Emirates, including customers from Free Zone jurisdictions.

1. Information We Collect

We collect personal and non-personal information to process orders, comply with local regulations, and improve our services.

Personal Information:

  • Full name
  • Contact number and email address
  • Shipping and billing address
  • Prescription documents (if applicable)
  • Payment details (securely handled)
  • Emirates ID or other legal IDs

Technical Information:

  • Device and browser type
  • IP address and location
  • Website usage logs
  • Cookies and tracking data

2. Purpose of Data Collection

  • Fulfill orders
  • Verify prescriptions
  • Provide customer support
  • Comply with laws
  • Enhance website experience
  • Communicate updates and notifications
  • Fulfill legal recordkeeping
All parties are bound by confidentiality agreements.

3. Disclosure of Information

We do not sell or lease your data. It may be shared with:

Personal Information:

  • Delivery partners
  • Payment gateways
  • Licensed medical personnel
  • Regulatory authorities
  • Technical service providers

4. Data Security & Storage

All data is stored securely using encryption. Access is restricted to authorized personnel. We retain data only as needed for operational, legal, and regulatory purposes in the UAE.

5. Your Rights

  • Access or correct your data
  • Withdraw marketing consent
  • Request deletion (subject to legal retention)
  • Object to certain processing

6. Cookies

We use cookies to:

  • Fulfill orders
  • Verify prescriptions
  • Provide customer support
  • Comply with laws
  • Enhance website experience
  • Communicate updates and notifications
  • Fulfill legal recordkeeping
Cookies can be managed in browser settings.

7. External Links

We are not responsible for the privacy practices of third-party websites. Always review their privacy policies.

8. Minors

Our services are not intended for users under 18. Prescription orders must be placed by legal adults.

9. International Transfers

We may transfer data outside your country of residence. All transfers comply with data protection regulations.

10. Updates to This Policy

We may update this policy. The latest version will be posted here with a revised effective date.